Frequently Asked Questions

1) Why should I use a Licensed Professional Locksmith Company?
The North Carolina Locksmith Licensing Act (NCGS 74-F) requires licensing and registration of all locksmiths within the state of North Carolina. All of our locksmiths are licensed professionals, and are required to maintain continued education and training. We have the experience and knowledge to solve any security issue in “the most professional method.” We know the industry, the products and what works best for your situation.

2) What area do you service?
We service Raleigh, Durham, Chapel Hill, Cary, Apex, Fuquay Varina, Garner, Clayton, Smithfield, Knightdale, Wendell, Zebulon, Wake Forest, Rolesville, Youngsville, Louisburg and the surrounding areas.

3) What is rekeying?
When we rekey a lock, we remove your cylinder from your current hardware, replace the pins and pin it up to a new key. Your old key will no longer work in the lock and we will issue a new key. There is no need to replace your hardware if you are only trying to eliminate the possibility of unauthorized key entry to your home or business.

4) When should I rekey my home or business?

• A) If you have moved into a new residence or business
• B) When an employee leaves your business
• C) Anytime you have missing or unaccounted-for keys that might put your security at risk

5) Should I consider high security?
If you are concerned with any of the following, you may want to consider a high-security lock and key system:

• A) Bump keys
• B) Unauthorized key duplication
• C) Total key control
• D) The cost of repetitive rekeying